Privacy Policy

This Privacy Policy describes how our land surveying company ("we," "us," or "our") collects, uses, and protects the personal information you provide when you visit our website or use our services across the Greater Toronto Area.

By using our website you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and handling your personal information responsibly and transparently.

We collect personal information that you voluntarily provide to us when you contact us through our website forms, request a quote, or communicate with our team. The types of information we may collect include:

• Your full name
• Phone number and email address
• Property address for survey purposes
• Details about your survey project or requirements
• Any other information you choose to provide in your message

We also automatically collect certain technical information when you visit our website including your IP address browser type operating system and pages visited. This information is collected through standard web server logs and analytics tools and is used to improve our website performance and user experience.

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide survey quotes
• To schedule and complete survey services on your property
• To communicate with you about your survey project
• To deliver completed survey documents and invoices
• To improve our website and services
• To comply with legal and regulatory requirements

We do not use your personal information for marketing purposes without your explicit consent and we do not sell your personal information to third parties under any circumstances.

We do not sell rent or share your personal information with third parties except in the following limited circumstances:

• With licensed Ontario Land Surveyors and professional team members who need the information to complete your survey project
• With service providers who assist us in operating our website and business such as email and hosting providers — these providers are bound by confidentiality obligations
• When required by law court order or government authority
• To protect our rights property or the safety of our team or clients

Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze website traffic. Cookies help us understand how visitors use our website so we can make improvements.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website. We do not use cookies to collect personal information without your knowledge.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access disclosure alteration or destruction.

Our website uses SSL encryption to protect data transmitted between your browser and our server. However no method of transmission over the internet is 100% secure and we cannot guarantee absolute security of information transmitted to us online.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected including providing survey services maintaining business records and complying with legal obligations.

Survey records and related documents are typically retained for a period of seven years in accordance with Ontario professional and business record keeping requirements. After this period personal information is securely deleted or anonymized.

Under applicable Canadian privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) you have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to withdraw consent for the use of your personal information
• The right to request deletion of your personal information subject to legal retention requirements
• The right to file a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights please contact us using the information provided below.

Our website may contain links to third party websites including Google Maps and other external resources. We are not responsible for the privacy practices or content of these third party websites. We encourage you to review the privacy policies of any third party websites you visit through links on our website.

We may update this Privacy Policy from time to time to reflect changes in our practices legal requirements or business operations. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.